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Grand Jersey Hotel & Spa

5 star rated hotel
9.4/10 Exceptional
(1007 verified Hotels.com guest reviews)
See real reviews (11)

generated by AI based on family reviews

Overview

The Grand Jersey Hotel & Spa is praised for its fantastic location, a short walk from St Helier's centre, with convenient bus links to the airport and other attractions. Guests consistently highlight the exceptional service, friendly and helpful staff, and the high quality of the breakfast. The hotel's restaurants also receive positive comments, with many diners choosing to eat there during their stay. While the hotel boasts good views, some guests note that on-site parking is limited and operates on a first-come, first-served basis, potentially causing stress for those driving.

About the hotel

Catch some rays at the beach or spend the day relaxing at Grand Jersey Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.

Nearby attractions

Located in St. Helier, Grand Jersey Hotel & Spa is in the city center and on the beach. The Georgian House and Elizabeth Castle are local landmarks, and some of the area's attractions include Fort Regent Leisure and Entertainment Centre and AquaSplash. Looking to enjoy an event or a game while in town? See what's happening at Springfield Stadium or Les Landes Race Course.

Popular amenities

Parking

Electric car charging station on site
Free self parking on site
Free valet parking on site
Height restrictions apply for onsite parking
Limited onsite parking
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
2 restaurants
24-hour room service
Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 19.50 for adults and GBP 9.75 for children

Spa

6 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

2 on-site accessible parking spaces
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
Elevator door width (inches): 36
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 30
Wheelchair-accessible restaurant

Things to do

Bicycle rentals
Fitness center
Full-service spa
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Beachfront location
Garden
Terrace
Vegetable garden

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Grand Jersey Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

11 reviews

Review data

5 star reviews

82%

4 star reviews

18%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Grand Jersey Hotel & Spa

Showing 1 - 10 of 11 reviews

Latest reviews (11)

w

william

28 Jul 2024 - 30 Jul 2024
reviewed on expedia

5 out of 5 stars

Very friendly staff. Great food.rather awkward parking but great help from staff (paul) in achieving safe parking. Very recommended .A must for the Elizabethan restaurant.
C

Clifford

23 Apr 2024 - 27 Apr 2024
reviewed on hcom

5 out of 5 stars

This hotel is fantastic! From start to finish they treated us (honeymooners) like royalty. I cannot recommend the staff, concierge enough! The in-house restaurants were brilliant, and they booked all our external restaurant bookings and taxis ahead of time, made our 4 nights here magical.
K

Keith

2 Sept 2023 - 8 Sept 2023
reviewed on expedia

5 out of 5 stars

The location and breakfast are excellent. We ended up eating dinner at the hotel restaurants 5 out of 6 nights because of the convenience. The only negative is we had to unload our taxi and carry our luggage up the stairs to the lobby.
J

Jane

12 Aug 2023 - 19 Aug 2023
reviewed on expedia

5 out of 5 stars

Great location, easy for regular bus links to the airport, the beautiful beaches, shopping etc. Super friendly helpful staff and great pool/spa facilities too. Our delux room was great, just big enough for the additional child’s bed we needed, with park and sea views. We had a small balcony too but I have to say we didn’t use it as the wall was too high to see the view once sitting on the chairs and the adjacent room occupants were smokers. It did get a nice bit of evening sun. The carpet in the room was well worn and rather shabby but everything else, shower room, drinks making, fridge etc were well appointed and the bed was comfortable. Sweet thoughtful touch was the complimentary milk and cookies delivered each evening which our little one loved.
K

Kim

29 Mar 2023 - 2 Apr 2023
reviewed on hcom

5 out of 5 stars

Fabulous hotel which is located a short walk to the center of St Helier. Bus station and stops depending where you want to go are conveniently located especially if you are coming from the airport. Recommend a bus rather that taxi as it is cheaper. Can't say enough about the staff, all without exception were friendly, helpful and always cheerful, a credit to them all and to the hotel. Room was very comfortable and breakfast was plentiful, lots of variety and enjoyable. Would recommend this hotel as a preferred choice to stay. Would re book again.
P

Peter William

10 Oct 2022 - 14 Oct 2022
reviewed on expedia

4 out of 5 stars

Efficient, good quality hotel with limited on site parking. The view towards the sea is good, but the adjacent areas are unattractive and the main road is busy. The room was spacious and of good standard. The staff were helpful and friendly. The hotel is about a 10 minutes walk from the town centre and has good restaurants up an adjacent side road.
P

Paul

17 Sept 2022 - 21 Sept 2022
reviewed on hcom

5 out of 5 stars

How stay was very comfortable and staff all friendly as well as helpful. Spa and treatment was lovely. If we had to find a fault it would be the parking as it was a bit of a squeeze.
K

Kate

25 Jul 2022 - 29 Jul 2022
reviewed on expedia

5 out of 5 stars

A good base from which to explore the island. Friendly staff, a good breakfast, adequate parking if bringing a car and comfortable rooms. The views across to Elizabeth Castle and the bay make the sun terrace an attractive option. The shopping area of St Helier is easily reached on foot. We would definitely recommend.
G

Gerald

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

The hotel is in a great location on the sea front and close to the town centre.There is a bus stop outside,ideal for return to the airport and exploring the island.The buffet breakfast was excellent.
A

8 Aug 2022 - 13 Aug 2022
reviewed on hcom

4 out of 5 stars

Lovely hotel…Only issue we had was we booked this hotel because is advertised having parking !!!! After asking to confirm a parking place we were told it’s on a first come first serve basis. If no spaces are available then use the multi story car park around the corner….. To me that’s not a hotel offering parking !!! Was quite stressful returning back to the hotel daily not knowing weather we’d have a parking space or not….
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